Returns & Refunds

Last updated: August 2026

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at support.vidaplus@gmail.com within 30 days of receiving your product. To help us resolve the issue quickly, please include:

  • Your order number
  • A brief description of the problem
  • Clear photographs of the issue

We will review your claim and, where the issue is a result of a fulfillment or shipping error, arrange a replacement or refund at no cost to you.

Lost Orders

If your order appears to be lost in transit, please contact us at support.vidaplus@gmail.com with your order number. We will work with our fulfillment and shipping partners to investigate and resolve the issue.

Consumable Product Notice

Vida+ Daily Greens is a consumable dietary supplement. For health and safety reasons, opened or used products cannot be physically returned.

Order Changes & Cancellations

Once an order has been accepted and sent to fulfillment, it may not be possible to cancel or modify it. If you need to make a change, please contact us as soon as possible and we will do our best to help.

Refunds

Approved refunds are returned to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider.

Contact Us

For any order concern, please reach out to support.vidaplus@gmail.com. We are committed to making things right.